FAQ

Q: Why should I buy a Reign Vermont Bag?

A: Reign Vermont bags are made in the USA. They are great quality and you will be supporting our local economy, which we sincerely appreciate.

Q: Does Reign Vermont have a catalog?

A: Sorry, no. We do not. But we like to think of our website as a year-round virtual catalog that’s always up-to-date. We also like the idea of saving trees.

Q: How long will it take for my bag to be made.

A: At the present time we are running 3 to 4 weeks for delivery of your bag. If you are in a hurry please get in touch.

Q: How do I clean my Reign Vermont Bag?

A: We recommend hand wash and hang dry. Usually spot cleaning is sufficient. Lots of customers tell us how thrilled they are that they have put their bag through the washing machine. We do not recommend this. It will be at your own risk and not covered under any warranty if damage occurs.

Q: What are your textiles made from?

A: The fiber content of our fabrics consists of cotton, rayon and synthetics. We also make bags out of wool.

Q: Can I come and visit you?

A: Yes! Please do. Just get in touch with us before hand to make sure someone will be at the shop.

Q: What is your guarantee?

A: If your bag is defective in anyway please get in touch with us right away to see what we can do to help. We can repair most things. If it is our fault we will make it right. Guaranteed. Normal wear and tear is not covered.

Q: What is your return policy?

A: We will accept a return within 15 days of purchase. Product must be in original packaging with tag still attached. We do not reimburse shipping charges. Please mail to Reign Vermont P.O. Box 945 Waitsfield, VT 05673.

Q: Do you do custom orders?

A: We do not make custom styles at this time. However, we do offer a custom solution that’s tons of fun: if you have a fabric that you like, you can send it to us and we will make you a bag in one our existing styles. Please please contact us for more information.

Q: Reign Vermont has paired down its fabric Selection. Are some of those fabrics still available?

A: Please inquire about some of your old favorites. We may still have them. And it is very possible to make a bag for you. Please please contact us to inquire.

Q: Do you send Swatches…I want to feel the fabric?

A: Yes, please please contact us with your mailing address and swatches that you would like to see.

Q: Do you sell your fabrics?

A: Sometimes. Please get in touch with us to find out what is available.

Q: Do you offer quantity discounts?

A: Let us help you with your event gifting - bridesmaids gifts, corporate/office gifts, teacher appreciations, any special event! Buy 10 or more of one style in any fabric assortment of your choice and receive 10% off!